Shipping Information

At Sea Vacation, we are committed to providing you with a seamless shopping experience. Below, you’ll find detailed information about our shipping and returns policies.

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Please note that processing times may be slightly longer during peak seasons or holidays.

Shipping Methods

  • Standard Shipping: We use DHL or FedEx for standard shipping. Delivery typically takes 10-15 business days after dispatch. The shipping fee is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery typically takes 15-25 business days after dispatch.

Shipping Regions

We ship globally, excluding some remote areas and certain parts of Asia. Please check our website for specific details regarding your region.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a hassle-free returns and exchanges process.

Eligibility for Returns & Exchanges

To be eligible for a return or exchange, your item must be:

  • Unused and in the same condition as when you received it.
  • In its original packaging.
  • Accompanied by proof of purchase (order confirmation or receipt).

Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned or exchanged:

  • Bikini Bottoms
  • Bikini Tops
  • Mastectomy Swimwear

Return & Exchange Process

  1. Contact Us: Email us at [email protected] within 15 days of receiving your order. Include your order number, the item(s) you wish to return or exchange, and the reason for the return.
  2. Receive Instructions: We will provide you with a Return Authorization Number (RAN) and detailed instructions on how to return your item(s).
  3. Ship Your Item: Package the item(s) securely and include the RAN inside the package. Ship the package to the address provided in the instructions.
  4. Wait for Confirmation: Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your return or exchange.

Refund Process

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

Exchange Process

If you are requesting an exchange, we will ship the new item(s) to you once we receive and process your return. Shipping costs for exchanges will be covered by Sea Vacation.

Return & Exchange Request Template

Use the following template to request a return or exchange:

Subject: Return/Exchange Request - Order #[Your Order Number]

Body:
Dear Sea Vacation Team,

I would like to request a return/exchange for the following item(s) from my order #[Your Order Number]:

Item Name: [Item Name]
Size: [Size]
Color: [Color]
Reason for return/exchange: [Please provide a brief explanation]

Please provide me with the necessary instructions to proceed.

Thank you,
[Your Full Name]
[Your Contact Information]

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us at:

Thank you for shopping with Sea Vacation. We appreciate your trust and are committed to providing you with a seamless shopping experience.